Problems with Digiturk signal
I live in Istanbul where as you all know, it's started the rainy season. However, last year it rained from December 2008 for five months almost without cease and I never had the problems I'm having now with my Digiturk signal. The problem is there is NO signal and I am sick of ringing their difficult engineering department and paying 20 TL for the guy to come here and twiddle with the satellite dish. Since I've been back in Turkey (beginning August) the signal has repeatedly disappeared (the whole thing just switches off and there are no channels at all) and it's worse in the rainy season. If we have a rainy season like we did last year that means 5 months with no TV so what am I paying for? Anyone having similar experiences with the dish being so sensitive to rain?
 

carolk

R.I.P
Problems with Digiturk signal
I know everything goes off in the rain and sometimes the Digiturk signal is not good but, what I did discover that might be of help is, when you pay the 20TL it is supposed to cover you for 3 months. I had them out a number of times last winter and was fed up with paying and complained bitterly. Thats how I found out. When the engineer knew I knew, he gave me his own phone number to ring him instead of the head office as it looked like he wasn't doing his job properly. He must have been getting into trouble (I seem to get the same one). Threaten to cut it off. Hope that helps.
 
Problems with Digiturk signal
Thanks people:) We are in for a stormy few days according to the forecast so I know what to expect now:)
Carolk; dunno about that; I was told that 22 TL was a month's sub and I was shown it on their webpage too. Moreover, my Turkish friend has the same economy package and she pays 22 TL per month.
 

carolk

R.I.P
Problems with Digiturk signal
Thanks people:) We are in for a stormy few days according to the forecast so I know what to expect now:)
Carolk; dunno about that; I was told that 22 TL was a month's sub and I was shown it on their webpage too. Moreover, my Turkish friend has the same economy package and she pays 22 TL per month.

Hi, we seem to be talking at crossed purposes - sorry. I was referring to the 20TL call out charge not the package cost. Some people think (well I was fooled into thinking) that it was 20TL everytime they come out because the signal has gone off when, its only chargeable every 3 months.
 
Problems with Digiturk signal
Carolek thanks for explaining that to stupid old me:)
Re the signal; it is Sunday morning and there is no signal again and I see that it has rained overnight again heavily. Does that mean that I am going to have very little TV throughout autumn and summer since that is as long as the rainy season lasts in Istanbul? Surely that's ridiculous. And I don't even know when the TV came on when the signal was lost during the last few mornings since I was out all day. Could be that they are only running an evening service or something. It's no use ringing the Digiturk engineer since this is a weather thing and seems to rectify itself. Question; is it the Digiturk satellite that goes off or my satellite dish itself? We had a lot of problems with this dish and eventually the engineer came and replaced the transmitter in August but that was when there was a lot of interference and some channels lost. This is just a no-service.
 

EVELYNNE

evelynne
Problems with Digiturk signal
I know here in the uk we always have signal problems with our digital tv, using the sat dish or the digital aerial makes no difference. when the weather is bad or even interference from ham operators up the road , we are continually having to swap to analogue to get a picture and that restricts us to 4 channels.

Advanced technology isn;t always the best and it seems they are a long way off from solving this problem.
 
Problems with Digiturk signal
Evelyenne thanks for that post:) I am in the process of trying to decide whether to finish with Digiturk and switch to their rival, D-smart. But your post makes me think twice about that! The problem is here that their terrestrial service is rubbish and so was my terrestrial aerial which was old and faulty and I had to throw away. So if the satellite is down I am without TV completely.
 

hijo

in my own clique
Problems with Digiturk signal
..does anyone know how much notice i have to give to digiturk..i have 2 boxes,and just getting fed up with the repeats ..month after month,the payment comes from the bank at the end of every month..thanks for any info..:31:
 

carolk

R.I.P
Problems with Digiturk signal
Hijo, I am also sick to death of the repeats and pay by standing order. I just wish there was something else reliable.
 

hijo

in my own clique
Problems with Digiturk signal
..there is carol goldmaster and its free ..well after you by the box ..
:31:
 

carolk

R.I.P
Problems with Digiturk signal
Can you give me some more details such as cost and where do I buy the box? I dont think Ive heard of them before and, is it just as reliable? Ooh I'd love to get rid of Digiturk!!! Thanks Hijo.
 

hijo

in my own clique
Problems with Digiturk signal
..i got mine from a shop called kents (it specialises in satelite).i bought mine around 4 years ago (i have 3) can,t remember the price offhand not that expensive around 150 lira.mark.our shop is in kusadasi so i don,t know if you have one were you stay...the signal goes down every now and again ..then you have to put the code numbers in yourself.you will get them from UK Satellite TV Forum - Satmoz.com it take less than 5 minutes ..and there is loads og english speaking programmes,loads of film channels ,not to mention hallmark 1 and 2 ,which we lost with digiturk..:31:good luck
 
Problems with Digiturk signal
Never heard of them! Maybe they don't have them in Istanbul? Anyway, once it's working I like Digiturk. I really use it for watching the news and they have a great classical music channel as well as channels in the other languages I speak.
 

hijo

in my own clique
Problems with Digiturk signal
..well i got so fed up with the digiturk repeats,and losing channels and paying 60 lira amonth ..i finally got sky installed....there just about everything on it that you can get in the uk...right down to all the sky sports channels..i paid 550 lira for everything ..and theres no monthly charge..:happy:
 

immac

Senior Member Has-Been
Problems with Digiturk signal
I have signed up to D-Smart HD-Full Paket. It is being installed this morning. Cost, including first year subscription, HD Box and HD dish is 1070TL.

I just got fed up with Digiturk and after last weekend the signal went after the rain and they would not come out to repair (despite very nice operators on their call centre). So I cancelled. The worst part was the lies being told - I waited in for almost three days and each time I phones they would say that the local repair person had called but nobody answered - I became very angry. My phone shows every call made to it, yet the local person was telling HQ that he was phoning but no answer, despite my phone showing that no such call had been made. Rant over!

I hope D-Smart is better.

Ian
 

zozatky

Member
Problems with Digiturk signal
We use Nagravision 2 Its indirim up to 2000 channels Thor,Nilesat & Astra. All you will need for good entertainment & one good thing No Soaps....!!!! more info ? PM.
 

Stan Smith

Stan Smith
Problems with Digiturk signal
Down here in the South West we have just as bad a time with Digiturk. The signal here is becoming progressively worse, rain or shine! We seem to get freezes in the transmission at virtually the same time every night (between 19.00 & 22.00 hours) and you cannot get any sense from Digiturk. However some of my neighbours have changed to D-Smart and their transmission freezes are 4 or 5 times an hour, every hour! Time to get a big dish & get Sky methinks.
 

Gin&Tonic

Member
Problems with Digiturk signal
I got fed up with Digiturk as well so now have the bog standard free channels which is fine. The TNT channel shows reasonably good films every night and there's never a problem with, well until last night that is. Last night instead of a film TNT showed the Galatassary game which I was quite happy to watch, except the sound and picture went off a few minutes before the start of the game and came back when the came was over. Now, who in their infinite wisdom decided to put a football match on a free channel and then decide people couldn't watch it !
 

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