I agree with KayKay
I arranged for a pick up through a well-known agency and I was advised Giordon Travel would pick me up in June. My neighbor asked me to bring some stuff for him and said he would pick me up, so I cancelled the pick up, but left the return journey on file. I received confirmation of he cancellation. My neighbor had surgery and couldn't pick me up so arranged for someone from Maxi-tours to pick me up. Both showed up and I received verbal abuse from the large man at Giordon travel who then proceeded to have another person become involved. He demanded my e-mail confirmation which I showed and tried to start a fight with the Maxi-tour driver. The driver from Giordon called his boss who was just as nasty and they wouldn't believe the trip had been cancelled. Needless to say I cancelled my return trip through the Agency and I still received an e-mail from Giordon requesting to know what pick up time I wanted. I ignored them. Also, Manager of Giordon please don't lecture anyone about using foul language as your driver may not have know a lot of English, but he sure knew how to swear!!!!!