Does anyone know how to transfer from time deposit account into a current account. I've had the granti bank app on my mobile for a while now and haven't been able to figure out how to do this. Hoping some one in the 'know' can help.
I used to have the time deposit accounts set to automatically transfer the funds including the interest paid into the current account on màturity. Then I would start again.
You should have been asked what you want to do with the funds on maturity at the time you deposited your dosh in the time deposit account.
If you can get onto that account it should tell you what you opted for.
Many thanks for replying. Sorry think I've posted the question twice. I can access the account but to be honest I don't know what I'm doing. I thought I could automatically transfer funds from one account to another, but the app doesn't give me the option to do it.
I used the app until I moved funds back to the UK about 16 months ago and whilst I aren't the most knowledge at using apps it wasn't a problem. I would go so far as to say I only used the app (not online) for the last 4 years before we moved it all back to the UK.
Try back tracking?
Thanks Mushroom. I'm completely baffled (doesn't take much these days). Husband used to do the banking but not online . I've found Money Transfers on the app got as far as 'transfer to my account' but when I click on 'sender' it doesn't show my time deposit account which is where I want to transfer the funds from.
...from my experience you have to CLOSE the time deposit account the money will all transfer to your current account then you transfer what you want to another account. Isnt your time deposit account ACTIVE ....making interest at the moment?
Many thanks Sweetnighter and Mushroom for replying.
Yes my time deposit account is ACTIVE and isn't making much interest at the moment so I'm not bothered about losing the interest before the maturity date. If it's right what you say 'the money will transfer to my current account' then my problem will be solved.