What happened was a tragic and unfortunate accident that just wasn’t expected.This has left your friend feeling very hurt mentally and you physically hurt,so you two should come together as one to deal with the problem that can occur again.
First of all,l do not think you should report this,since this can strain your relation with your friend.Get a feel of what your friend must be feeling,she must be feeling very guilty of what happened and also she knows now by this attack she knows now she has to restrict the dog when someone knocks at the door.This is when you can talk it out in a diplomatic manner to achieve the goals for peace.
Each party should never blame each other,since this only causes conflicts and doesn’t achieve anything positive.lt’s how to make the right decisions that will create the peace between you to solve the problem.
Be the first one to take the stand with your friend by sitting down together and explain your concerns and also listen to your friends side of things as well.After the two parties have made their views clear.Then take the action that will be agreed by the two of you.Always think of there is a reason why things happen that shouldn’t and needs to be investigated.The only way to do that is to strive for peace,this allows the other party to feel less threatened and will open up.And it works.
The dog in Question is suffering from mental trauma and probably was going through that trauma when you opened the door.Similar to what this idiot has done,by restricting the dog all day in a crate that has embedded an anxiety of fear in the poor dog and needs to be nurtured slowly to a fitness of mental well being.Please do not blame the dog.What you can mention is to politely ask her to say wait a minute when someone knocks at the door.This gives your friend some time to put the dog on a lead or in a enclosed place only temporarily.
The matter needs to be talked out promptly with your friend with a manner of mildness.The goal in conversation is not for the two parties to preserve an image of oneself,by making excuses that can inflame conflict,but to make peace.
If your friend apologized to you straight away,then you know she is very concerned what has happened and wants to talk with you.
Sometimes in conversations there will be obstacles in the way,like the one we probably all have thought of is,”why should l be the first one to make the peace”,or l have nothing to say to you.All these are negative and will only inflame the situation.lf you do come across such verbal comments then just wait a while and try again.
Always have the dog in mind and your friend.How would you feel afterwards if you did report it and the dog was taken away to be put down and your friend feeling empty that her lovely companion is not their anymore,because of one quick act of not thinking things out in the first place with your friend.lt was just a lapse of misjudgement on your friend behalf and the dogs embedded anxiety and fear has taken over his mind of what is friend or foe.Please no not report this and please do come to the right solution with your friend.
Why lose two,when you can gain three.A bonding friendship,a dog with a chance to recover from it’s mental trauma and the respect you two have gained with each other just by being civil with each other.