Hi
We insured our villa in June with Aviva in Altinkum (our villa is in Akbuk).
I did post questions on the TLF website before insuring and no-one said they had used them, I think we used them because we were famililar with the name. We originally planned to get covered with Intersure, but had read negative claims stories about them.
The staff were helpful in the office, one young woman spoke perfect english, the older man spoke less english but we could get by.
Cover was reasonable and the whole process took about 20 mins until we came away with our policy (the policy is tailor made, we increased various items with no problems and the cost came down as we have 24hr security).
Caroline