pchelp

When I get certain attachments and try to open them,a window opens asking to open or save.When I try to open the window appears again and again repeatedly and I can't get into the attachment,the same happens if I try to save.Any help greatly appreciated.

My laptop a least once a day goes into hibernation and switches itself off,a warning comes on screen BATTERY LOW switch to mains power,even though its on mains power.Could battery need replacing or what,when I try to restart it goes into a count down on windows and can take several attempts to...